Question 1

Do you have a physical store?

Accepted Answer

No. We currently only have an online store.

Question 2

What are your opening hours?

Accepted Answer

Since we currently don't have a physical store, we don't have any opening hours.

Customers who have placed an order with delivery method 'pick-up', will be contacted to schedule an appointment.

Question 3

Do you sell B2B?

Accepted Answer

No.

We can provide a VAT invoice if needed, but we don't sell large amounts of products that would be resold by the customer.

Question 4

Do you buy cards?

Accepted Answer

We currently don't buy single cards.

Question 5

Are the products authentic?

Accepted Answer

Yes.

All products that we ship are factory sealed and come from official distributors.

Question 6

How do I stay up to date with the availability of new or out-of-stock products?

Accepted Answer

There are several ways we use to keep our clients updated on the availability of products.

1. 'Notify When Available' : use this button on a product page to automatically get notified when this product is available again
2. Subscribe to our newsletter to receive news on new releases etc.
3. Follow us on Instagram of TikTok to stay up to date on general new product launches or availability

Question 7

What language are the cards?

Accepted Answer

If cards are not in English, it will be clearly visible on the product page through the language of the title, description and / or the pictures.

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